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Posted

I've never had a problem with the equipment at&t and Verizon have sent for internet/television/telephone.

I may have rebooted my at&t UVerse modem/router/AP once (by accident!) the whole time I had it powered for 13 months. I can say about the same with DSL modem I had when I live in Rogers, AR where I never rebooted the model/router/AP.

My Verizon FiOS modem/router/AP hasn't been rebooted since I got the service installed mid-December. The only complaint that I would have about the VZ modem/router/AP is that it doesn't have a UPS like my at&t UVerse modem/router/AP did.

What the heck is a UPS?

Posted

What the heck is a UPS?

Un-interruptible Power Supply: It's what keeps your computer (or DVR!) going when the power goes out. :geek:

Posted

I'm not saying there is a universal issue, but stuff from the providers is generally crap.

I'm in the industry, we deal with it all the time.

Enterprise > Residential

Posted

I've had virtually all of them at one time or another. I keep going back to DirecTV.

...but it isn't the service and rather the equipment that is causing those of you with internet problems, to have those problems.

ONLY use the ATT/Verizon/Cable gateway (modem) and install your own router and AP, preferably separate devices. ...a GOOD router is a good router but won't be a good AP. Likewise, a good AP is a good AP, and will most likely make a lousy router if you try to make it be one.

...ATT sends you a gateway/router/AP built to the cheapest specs by the cheapest labor in China, and you wonder why you have to reboot it every day...

The only problem I have with your thesis is the fact all of my neighbors with Uverse have the same problem as me. Uverse trucks on Carlon street are a regular sighting. With that said I have had to replace the Uverse modem/router 3 times now in the last 2 years. I have never fully understood why they are having so much trouble on my street but I think it is combination of bad equipment and poor service into the neighborhood. As I write this I really wonder why I stick with them. When it works it is the best service going. On the other hand I have an ATT service rep I keep on speed dial.

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