MM quoted Deming - Maybe if DD had

[El Paso Eagle]

MM quoted Deming -

Maybe MM should have introduced DD to Deming –

One of the tools used for Continuous Improvement is the well-known Deming-circle (Plan-Do-Check-Act) is a useful framework for achieving continuous improvement.

Plan: We start by defining targets for service levels and we document the procedures.

Do: The procedures are introduced in the operation. Employees are trained to follow the new procedures.

Check: Well-defined management information provides insight into the bottlenecks in the operation. The information can be used to evaluate and motivate the staff.

Act: Using the management information, we identify and prioritize opportunities for performance increase. Introducing these improvements enables us to enter another cycle of the Deming-circle.

In other words – you strive to continually update the way you perform and change your strategy and tactics to make yourself better and to outperform your competition.

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