Holiday Ticket Sale

[UNTLifer]

[GMG_Dallas]

Does anybody know how to reach somebody with the ticket office when they're closed for holiday break? My brother bought tickets using this promo but when he completed the order, the 3 promo tickets didn't get added even though he added them on the order screen so now he only has 1 ticket... tried calling both ticket office numbers but they're closed for the holidays. Trying to get people to games but it sucks there's no customer service available to help with issues that arise.

[BigWillie]

28 minutes ago, GMG_Dallas said:

Does anybody know how to reach somebody with the ticket office when they're closed for holiday break? My brother bought tickets using this promo but when he completed the order, the 3 promo tickets didn't get added even though he added them on the order screen so now he only has 1 ticket... tried calling both ticket office numbers but they're closed for the holidays. Trying to get people to games but it sucks there's no customer service available to help with issues that arise.

They should open back up next week before the game. If they don't, I would just show up and they should be able to see it and take care of it. I don't feel like it will be sold out.

[GMG_Dallas]

1 minute ago, BigWillie said:

They should open back up next week before the game. If they don't, I would just show up and they should be able to see it and take care of it. I don't feel like it will be sold out.

I don't think my brother is going to make the hour drive in hopes they take care if it at the gate. He's got no ties to UNT other than myself. I sent an email and Facebook message in hopes we can get it resolved before GameDay. Thanks!

[BigWillie]

2 minutes ago, GMG_Dallas said:

I don't think my brother is going to make the hour drive in hopes they take care if it at the gate. He's got no ties to UNT other than myself. I sent an email and Facebook message in hopes we can get it resolved before GameDay. Thanks!

Gotcha, completely understandable.