ticket sales call

Marty · July 16, 2016

got a call today from Brittany from NT ticket sales department (caller ID showed a Denton phone number). She was actually trying to get hold of my son who is a recent graduate inquiring if he was interested in buying season tickets. I told her that I was his father and that he now lives in Ft Worth and I would ask him about it or I could give her his phone number if she actually wanted to talk to him. She said she didn't know where Ft Worth was or how far it was from Denton, I asked "aren't you calling me from Denton? Ft Worth is about 30 miles south." She finally replied that she was calling from Atlanta and worked for a company that was contracted by NT for ticket sales. Not complaining, she was very nice and I appreciated the effort put forth. Just a question: is this something new or has the athletic department contracted out in the past?

UNT90 · July 16, 2016

2 hours ago, Marty said:

got a call today from Brittany from NT ticket sales department (caller ID showed a Denton phone number). She was actually trying to get hold of my son who is a recent graduate inquiring if he was interested in buying season tickets. I told her that I was his father and that he now lives in Ft Worth and I would ask him about it or I could give her his phone number if she actually wanted to talk to him. She said she didn't know where Ft Worth was or how far it was from Denton, I asked "aren't you calling me from Denton? Ft Worth is about 30 miles south." She finally replied that she was calling from Atlanta and worked for a company that was contracted by NT for ticket sales. Not complaining, she was very nice and I appreciated the effort put forth. Just a question: is this something new or has the athletic department contracted out in the past?

Yes, it's new. A professional company hired to market for UNT. It's mentioned in a thread somewhere.

Question. Is that the first time in, oh, ever, any representative of UNT ticket office has tried to reach out to your son? The

Marty · July 16, 2016

8 hours ago, UNT90 said:

Yes, it's new. A professional company hired to market for UNT. It's mentioned in a thread somewhere.

Question. Is that the first time in, oh, ever, any representative of UNT ticket office has tried to reach out to your son? The

He graduated 2 years ago & did buy season tickets his first year out. He didn't renew last season though. This is the first time that I know of that anyone has tried to contact him.

Mean Green 93-98 · July 16, 2016

13 hours ago, Marty said:

I told her that . . . I would ask him about it or I could give her his phone number if she actually wanted to talk to him.

So which did she choose? If the 2nd, was she able to talk him into buying season tickets?

Marty · July 16, 2016

14 minutes ago, Mean Green 93-98 said:

So which did she choose? If the 2nd, was she able to talk him into buying season tickets?

She asked if I could give him her number if he was interested. I haven't talked to him yet but I doubt he will buy. He has a lot on his plate this fall including getting married. I have 4 tickets so he can always go with me.

Mike Jackson · July 16, 2016

Okay it is kind of ridiculous that the marketing company hired to do this work has taught their callers the basics about the DFW area market.

Quoner · July 16, 2016

What ever happened to @Eddie Delgado?

Green P1 · July 17, 2016

18 hours ago, Quoner said:

What ever happened to @Eddie Delgado?

Bot?

oldguystudent · July 17, 2016

19 hours ago, Quoner said:

What ever happened to @Eddie Delgado?

Is that a serious question?

Stix · July 17, 2016

4 hours ago, Green P1 said:

Bot?

Eddie: Hi there. This is Eddie, your shipboard computer, and I'm feeling just great, guys, and I know I'm just going to get a bundle of kicks out of any program you care to run through me.

North Texas Shep · July 18, 2016

Ticket office if you want help I will call some folks for a discounted rate. No need to pay people in another state that have nothing to do with damn UNT. Just silly.

On July 16, 2016 at 11:16 AM, Marty said:

She asked if I could give him her number if he was interested. I haven't talked to him yet but I doubt he will buy. He has a lot on his plate this fall including getting married. I have 4 tickets so he can always go with me.

Congrats to him and you.

UNT90 · July 18, 2016

4 hours ago, North Texas Shep said:

Ticket office if you want help I will call some folks for a discounted rate. No need to pay people in another state that have nothing to do with damn UNT. Just silly.

Until there is much different leadership in the AD, yes, it is necessary.

UNTLifer · July 18, 2016

On ‎7‎/‎16‎/‎2016 at 11:16 AM, Marty said:

She asked if I could give him her number if he was interested. I haven't talked to him yet but I doubt he will buy. He has a lot on his plate this fall including getting married. I have 4 tickets so he can always go with me.

Quality sales professional we have here. She leaves the ball in his court by relying on one person to pass along her number to another person, so that person can call her. Or, she could have written down his number when offered and made the call herself. Sorry Brittany, you need to be fired. And our Athletic Department wonders why our season ticket and MGC sales numbers suck.

Edited July 18, 2016 by UNTLifer

greenminer · July 19, 2016

9 hours ago, UNTLifer said:

Quality sales professional we have here. She leaves the ball in his court by relying on one person to pass along her number to another person, so that person can call her. Or, she could have written down his number when offered and made the call herself. Sorry Brittany, you need to be fired. And our Athletic Department wonders why our season ticket and MGC sales numbers suck.

Or maybe, just simply taught the right way to make a sale. It might take 60 seconds.

Or fired.

DeepGreen · July 19, 2016

Read a recent article that the Texas athletic department just terminated or did not renew the contract for the outside company responsible for Longwhorn football ticket sales. They were responsible for $46 million in football ticket sales last year.......and they were fired!

i know, I know, we are not tu.. But we sure as hell should demand results!

Edited July 19, 2016 by DeepGreen