I showed up towards end of the 1st quarter. when the game was already 14-0, so that was fun knowing what we were walking into. Parked in the lot across where old fouts was and didn't have issues finding parking there. From reading folks experience in the blue lot.. yeah I will not poor salt in the wound..
We bought tickets at the ticket booth by the wing, there were lines and a lot of people waited in line at the SMU will call one only to find a SMU rep working that booth to tell them they are in wrong line. Not sure I can have an opinion as that my be the norm for how these things are done, but I there definitely would have been a more customer service friendly experience if they just had a way to just sell tickets in all lines. But shame on me for not buying them on my phone.
Walked around stadium, there seemed to be lines everywhere for food and drinks. During the game, my buddy and I went to grab ourselves some beers and the wives some wine. Saw the Wing Pub, and I am glad I asked the yellow shirts security if we can take the alcohol out to our seats before walking in and buying, because I would have been mad that I had purchased all that. Maybe I missed a sign or something, but I just dont understand why that rule. Luckily I realized one of the free standing beer vendors had mini boxed wines, so we purchased that all there. They did not have water for purchase, so I went to one of the concessions to buy 2 bottles of water and they didn't have cash to pay me the $5 in change I should have received. I just told them to not worry about it.
The PA system is atrocious, there were times it would make loud hissing noises that was ear piercing. I have heard better sounding systems at small town high school stadiums.
Didn't have any issues leaving the stadium, but I left after it was apparent UNT was not going to be able to come back for a win in the 3rd quarter. Pretty much most of the stadium was vacating at that point anyways..
Wish I could have seen the store, to see what you all are talking about. But maybe it is better that way as it just would have made me disappointed. It is hard enough to buy gear, so the stadium store is missing a big opportunity to make sales for people who don't want to buy their gear on on some sports apparel site for once.
After reading all of the less than happy people on the game day experience is just concerning. Everyone knows that the culture behind football at UNT is an uphill battle to build. So I really hope they take your feedback seriously, because making it difficult to go to a game is going to hurt attendance. But getting steamrolled by a future conference rival and one that shares the metroplex with us on top of crap customer service. Why would someone choose to go through that?